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    <title>Welcome to The Quantum Alliance Support Central Team's FAQ library</title>
    <updated-at type="datetime">2009-07-06T23:14:17-07:00</updated-at>
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    <created-at type="datetime">2008-10-23T20:58:28-07:00</created-at>
    <current-tags>advanced alert new</current-tags>
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    <title>How Can I Get The Red and Purple Hold Trays To Be Fully Accessible at the Bottom of the Main Test Screen?</title>
    <updated-at type="datetime">2009-09-05T21:15:51-07:00</updated-at>
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    <created-at type="datetime">2008-08-08T13:47:56-07:00</created-at>
    <current-tags>installation technical</current-tags>
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    <title>Where Can I Get Written Instructions To Help With Technical Issues?</title>
    <updated-at type="datetime">2009-09-05T21:12:48-07:00</updated-at>
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    <created-at type="datetime">2008-10-17T21:00:28-07:00</created-at>
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    <replied-at type="datetime">2009-09-05T21:11:03-07:00</replied-at>
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    <title>How Do I Get My Older QXCI Device Box To Be Recognized On A New Computer?</title>
    <updated-at type="datetime">2009-09-05T21:11:03-07:00</updated-at>
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    <created-at type="datetime">2008-08-05T16:20:12-07:00</created-at>
    <current-tags>backup client files</current-tags>
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    <replied-at type="datetime">2009-09-03T14:09:58-07:00</replied-at>
    <replied-by type="integer">Bryn Perkins</replied-by>
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    <title>How Do I Backup My Client Files? (Any Computer)</title>
    <updated-at type="datetime">2009-09-03T14:09:58-07:00</updated-at>
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    <created-at type="datetime">2008-11-11T21:05:44-08:00</created-at>
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    <replied-at type="datetime">2009-08-27T11:24:00-07:00</replied-at>
    <replied-by type="integer">Susan</replied-by>
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    <title>Why Are The Lights On My SCIO Device Not Coming On?</title>
    <updated-at type="datetime">2009-08-27T11:24:00-07:00</updated-at>
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    <created-at type="datetime">2008-10-28T14:40:20-07:00</created-at>
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    <replied-at type="datetime">2009-06-30T08:15:54-07:00</replied-at>
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    <title>My SCIO Device Is Not Being Detected At The 25% Clasp32 Load Mark, What Can I Do? </title>
    <updated-at type="datetime">2009-06-30T08:15:54-07:00</updated-at>
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    <created-at type="datetime">2009-02-11T14:05:59-08:00</created-at>
    <current-tags>restore run viewer</current-tags>
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    <replied-by type="integer">Susan</replied-by>
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    <title>I Have Lost My Client Files After A Freeze Up / Crash!  What Happened?</title>
    <updated-at type="datetime">2009-02-11T14:07:43-08:00</updated-at>
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    <created-at type="datetime">2009-02-10T21:58:21-08:00</created-at>
    <current-tags>transfer complete restore</current-tags>
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    <title>How Do I Restore My Client Files After An Upgrade or Re-Install?</title>
    <updated-at type="datetime">2009-02-10T21:58:21-08:00</updated-at>
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    <created-at type="datetime">2008-10-24T12:47:11-07:00</created-at>
    <current-tags>advanced body</current-tags>
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    <title> Why Is My Clasp32 Missing Buttons In The Body Scan And Face Program?</title>
    <updated-at type="datetime">2008-10-30T19:28:52-07:00</updated-at>
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    <created-at type="datetime">2008-10-23T21:25:25-07:00</created-at>
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    <title>How Do I Set the Proper Screen Resolutions?</title>
    <updated-at type="datetime">2008-10-25T22:00:50-07:00</updated-at>
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    <created-at type="datetime">2008-10-20T11:58:57-07:00</created-at>
    <current-tags>account accounts approved</current-tags>
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    <title>What Is The Process For Installing Clasp32 on a Vista Computer?</title>
    <updated-at type="datetime">2008-10-30T19:39:21-07:00</updated-at>
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    <created-at type="datetime">2008-10-19T12:16:19-07:00</created-at>
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    <title>What Can I Do About White Screens? </title>
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    <created-at type="datetime">2008-10-19T11:40:30-07:00</created-at>
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    <title>What Can I Do About Disease Dictionary Freeze-Ups? </title>
    <updated-at type="datetime">2008-10-30T19:27:16-07:00</updated-at>
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    <title>How Do I Address &#8220;Access Denied &#8211; No Record Of Activation&#8221; Error Message When I Try To Open Clasp32?</title>
    <updated-at type="datetime">2008-10-30T16:08:09-07:00</updated-at>
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    <title>How Do I Back Up and Restore My Added Test Matrix Items Before I upgrade the Software to a New Version?</title>
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    <created-at type="datetime">2008-08-05T16:38:45-07:00</created-at>
    <current-tags>automatically backup com computers</current-tags>
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    <title>How Do I Use The &quot;QCBack-Up Tool&quot;? (Quantum Computers Only)</title>
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