The Support Helpline Team has put together the most Frequently Asked Questions.

Here is where you will find answers to many of your questions.

The Support Helpline is there for you 24/7 in case you need extra help. (See our Contact Information on the right, in the blue box.)

Please refer to Question "Support Helpline: What we do and what we don't support" (in Technical Issues Category).

HOW TO FIND THE ANSWER YOU ARE LOOKING FOR

The FAQ's are organized into 4 different categories that are listed in the blue box named "FAQ's" on the right side of this page.

You can find your answers two ways:

1)      Select one of the categories and browse through the different issues.

2)      Search for a particular topic by typing a key word in the "SEARCH" bar at the right.